Customer Service


Carrying forward the service philosophy to “Caring for our clients with sincerity, creating our value with quality” and the service tenet to “Seek Improvement in Innovation, Keep Customer Satisfied”, NONARC has established 9 technical service centers (6 for domestic and 3 overseas) and a three-level service system to guarantee technical support for customer services. Besides, our international and domestic service hotlines, together with a team of over 20 full-time technical service engineers, are ready to offer customers technical consulting and after-sales services.









Available time :

8:00AM to 17:00PM, GMT+8, Monday to Friday

E-mail: service@nonarc.com


Service Scope


Technical support is available for a complete series of products of NONARC Group, including product consulting, type selection & replacement, simple application & installation, and FAQ.




Provide NONARC distributors and customers with product information support and telephone inquiry services, and provide all customers with product purchasing information and other business support services.



NONARC always attaches great importance to the collection of customer complaints and suggestions. We have a professional team for tracking and following up complaints and suggestions flow all the way, and therefore handle each of them properly.